The Onni customer care team is here to help. We are available Monday to Friday from 8 a.m. until 5 p.m. (except holidays), with appointments available until 4 p.m. If this is an after-hours emergency, please contact your building’s property manager for assistance.
For all service inquiries regarding your home:
ONNI GROUP
200-1010 Seymour Street
Vancouver, B.C.
V6B 0G1
Email: customercare@onni.com
Service Request: Service Request Form
Phone: 604-602-7711
Fax: 604-688-7907
For Gilmore Place Service or Inquiries:
Please submit through our Homeowner Portal
portal.onni.com
For parking and storage inquiries:
Email parkingstorage@onni.com
Other: