The Onni customer care team is here to help. We are available Monday to Friday from 8 a.m. until 5 p.m. (except holidays), with appointments available until 4 p.m. If this is an after-hours emergency, please contact your building’s property manager for assistance.
For all service inquiries regarding your home:
ONNI GROUP 200-1010 Seymour Street Vancouver, B.C. V6B 0G1 Email: [email protected] Service Request: Service Request Form Phone: 604-602-7711 Fax: 604-688-7907
For Gilmore Place Service or Inquiries: Please submit through our Homeowner Portal portal.onni.com
For parking and storage inquiries: Email [email protected]
Other: